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U.S. Citizen Services

The Consular Section of the United States Embassy in Bamako, Mali is committed to providing consular services respectfully, efficiently, and in accordance with U.S. law. We provide the full range of American Citizen Services including passports, additional visa pages, Consular Reports of Birth Abroad, and notarials.

Our Mission

To assist and protect American citizens in Mali, and to facilitate travel to the United States.

To improve U.S. border security by identifying those not eligible for visas, while welcoming legitimate travelers who greatly contribute to America's social and economic well-being.

Our Values

  • Loyalty: Committed to the United States and the American people
  • Character: Maintaining high ethical standards and integrity
  • Service: Implementing consular rules and policies regardless of personal views
  • Accountability: Achieving our mission while meeting the highest performance standards
  • Community: Dedicated to teamwork, professionalism and outstanding customer service

Consular Section Hours

Monday - Thursday: 7:30 am to 5:00 pm
Friday: 7:30 am to 11:30 am

*Please note that the U.S. Embassy is closed on all U.S. Federal and Malian holidays.*

Emergency Contact Information

For emergencies during normal Consular hours, contact the Consular Section at (+223) 20 70 25 05. You are also welcome to come to the Embassy for emergency assistance.

For after-hours emergencies involving an American Citizen in Mali, please contact the Embassy Duty Officer via the main Embassy telephone number, (+223) 20 70 23 01 or 20 70 23 02.

Do NOT call the after-hours emergency telephone number with visa inquiries.

American Citizen Services (non-emergencies)

  • To make an appointment for visa pages and notarial services, please click here.  
  • To make an appointment for CRBA and Passports, please click here.


 For any American Citizen Services inquiries, you can reach us                 via email at 

For any other consular inquiries, you can reach us                                   via email at


The Smart Traveler Enrollment Program (STEP)

We encourage all U.S. citizens, whether residing in Mali or just visiting, to enroll in the Smart Traveler Enrollment Program (STEP) either in person at the Consular Section or online by clicking here

For the most recent travel and security information, please visit the following websites: 


Passport and Visa Systems Issues

  • The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with our overseas passport and visa systems.  This issue is not specific to any particular country, citizenship document, or visa category. We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.

    Passport applications accepted overseas or after May 26, 2015 are affected by this delay.  If you applied for a U.S. passport overseas during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. Embassy or Consulate at which you originally applied. 

Worldwide Caution

Travel Warning